Terms and Conditions|Indianvelvet

By using indianvelvet.com, the user has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere on the site.

In order to use indianvelvet.com, the user has accepted the following terms and conditions given below. We reserve the right to add, delete, alter or modify these terms and conditions at any time. The user may carefully read all the information on products and services as provided in relevant sections.

  • Indianvelvet.com acts only as a facilitator to facilitate transactions between users and vendors through indianvelvet.com. We are not responsible for any losses, expenses, quality of products or services, damages, and/or taxes incurred by users in the use of the facility.
  • Indianvelvet will not be responsible for any damage suffered by users from the use of the services on indianvelvet.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act/omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action
  • All products are checked, screened, and assured by the vendors to ensure that the products are of the standard, quality, design, composition, style, or model that they are representative of.
  • The prices and availability of products are subject to change without prior notice at the sole discretion of indianvelvet.
  • Request for cancellations of orders once placed on indianvelvet.com shall not be entertained.
  • We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received. The payment shall be refunded and the User shall be informed of the same.
  • If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by indianvelvet for re-delivery shall be claimed from the User placing the order.
  • The User agrees to give accurate, authentic, and true information indianvelvet.com reserves the right to confirm and validate the information and other details provided by the user at any point in time. If any such User details are found not to be true wholly or partly, indianvelvet.com has the right in its sole discretion to reject the registration and debar the user from using the services of indianvelvet.com and/or other affiliated websites without prior intimation whatsoever.
  • Indianvelvet.com will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to ‘prove otherwise’ shall be exclusively on the user. The user must exclusively use his/her own card on the site.
  • Indianvelvet.com shall not be liable for any delay/non-delivery of ordered goods by the vendors (trade organizations, manufacturers/shops, etc.), flood, fire, wars, acts of God, or any cause that is beyond the control of us.
  • The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  • Indianvelvet.com shall not entertain any complaints after 15 days, once the order is delivered.
  • If the user has any questions, doubts, or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email: supprt@indianvelvet.com and should wait for a written clarification before using the service.
  • If a non-delivery or late delivery occurs in any case then indianvelvet.com is not liable to pay/refund any amount more than the order value of a customer.
  • Jewelry, Sandals, and other Accessories wear by models in photographs are for display purposes only.
  • All Bollywood products images are just for reference only, actual product color, fabrics, and designs may vary from the original picture.
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